Why Soft Skills are Important for Hiring Decisions

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In the past, job interviews were typically focused on an applicant’s technical skills and experience. However, over the years, the emphasis has shifted to include soft skills as a critical factor in the hiring process. In this blog, we will explore why soft skills are continuing to be essential for hiring decisions.



First and foremost, let us define what soft skills are. Soft skills refer to the non-technical abilities and traits that enable individuals to work effectively with others. These abilities are often associated with emotional intelligence and interpersonal skills, such as communication, teamwork, adaptability, problem-solving, leadership, and time management.



So why are soft skills becoming increasingly important in the hiring process?


Soft Skills Complement Technical Skills


Employers have long sought employees with strong technical skills and experience, but these skills alone are no longer sufficient to ensure success in today’s workplaces. A candidate may have a wealth of technical knowledge, but without the ability to communicate effectively, work collaboratively with others, or adapt to changing circumstances, they will struggle to succeed. Soft skills complement technical skills, allowing employees to use their knowledge and expertise in a more effective and productive manner.



Soft Skills Drive Employee Success


Employers have realized that employees with strong soft skills are more likely to succeed in their roles and advance within the organization. A study by LinkedIn found that 92% of talent professionals and hiring managers agreed that soft skills are just as important as technical skills. Employees with strong communication skills, for example, are better able to build relationships with colleagues and clients, leading to increased collaboration and higher levels of productivity.



Soft Skills Improve Company Culture


Employees with strong soft skills also contribute positively to the overall company culture. When employees are skilled in communication, collaboration, and teamwork, they are better able to work together effectively and create a positive and supportive workplace. This, in turn, can lead to increased job satisfaction and lower employee turnover rates.



Soft Skills Are Difficult to Teach


While technical skills can be taught, soft skills are often innate or developed over time through experience. This can make it challenging for employers to find candidates with the right combination of technical and soft skills. For this reason, candidates with strong soft skills are highly valued by employers and often have an advantage in the hiring process.




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Soft Skills Are Important for Leadership Roles


Leadership roles require a different set of skills than technical positions. Soft skills such as communication, empathy, and problem-solving are critical for leaders to build relationships with their team, inspire motivation, and navigate complex situations. In fact, a study by Deloitte found that 92% of executives rated soft skills as equally or more important than technical skills.



In conclusion, soft skills are continuing to be important for hiring decisions due to their ability to complement technical skills, drive employee success, improve company culture, and their importance for leadership roles. As the job market becomes more competitive, candidates with strong soft skills will have a distinct advantage in the hiring process. Therefore, it is essential for individuals to develop and highlight their soft skills when applying for jobs, and for employers to prioritize soft skills when making hiring decisions.




Interviewer.AI is a technology platform purposely built to support Recruiters and HR teams in finding top talent for their companies. Interviewer.AI is a state-of-the-art video recruiting software that uses AI (Artificial Intelligence) to screen in advance and shortlist the candidates that meet the criteria set. HR teams use the software to make the recruitment process more efficient and shorten the hiring cycle.  Learn more about how Interviewer.AI can help your business.


Increase your hiring team’s efficiency using a combination of resume scoring, skill assessment, and asynchronous video interviews. 


Gabrielle Martinsson


Gabrielle Martinsson is a Content Writer at Interviewer.AI. She’s a tech geek and loves optimizing business processes with the aid of tech tools. She also loves travelling and listening to music in her leisure.






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