The underlying rationale of the GDPR is to empower you (Data Subjects) to control how your personal data is processed. We have a responsibility to protect your individual privacy and autonomy, and to comply with the requirements of the GDPR. More importantly, we genuinely believe the world will be a better place if you are empowered to control the use of your own data. We at Interviewer.AI have invested heavily in enabling you to exercise your rights under the GDPR to the maximum extent possible.
Contact Details for Redress:
Data Protection Officer
INTERVIEWER.AI PTE. LTD.
5 Shenton Way, UIC Building #10-01, Singapore 068808
You have the following rights under GDPR:
ii. Right of Access. You have the right to access your personal data and supplementary information to be aware of and verify the lawfulness of processing. How we help: After signing in, we allow you to access your personal data in JSON format, along with supplementary information in your privacy settings.
iii. Right to Rectification. You have the right to have personal data rectified if it is inaccurate or incomplete. How we help: After signing in, we allow you to edit your personal data via your profile page.
iv. Right to Erasure. You have the right to request the deletion or removal of your personal data where there is no compelling reason for its continued processing. How we help: After signing in, we allow you to request that your account be restricted. Your data will be removed from Interviewer.AI and placed in restricted archival storage for 2 years before being deleted to comply with relevant laws governing employment records retention.
v. Right to Restrict Processing. You have the right to ‘block’ or suppress processing of your personal data. How we help: After signing in, we allow you to request that your account be restricted. Your data will be removed from Interviewer.AI and placed in restricted archival storage for 2 years before being deleted to comply with relevant laws governing employment records retention.
vi. Right to Data Portability. You have the right to obtain and reuse your personal data for your own purposes across different services. How we help: After signing in, we allow you to export your personal data in JSON format in your privacy settings.
vii. Right to Object. You have the right to object to processing based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling), direct marketing (including profiling), and processing for purposes of scientific/historical research and statistics. How we help: We allow you to object to processing by changing your email settings, by exercising your right to restrict processing, or by contacting email@example.com.
viii. Automated individual decision-making, including profiling. You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal or similarly significant effects. How we help: The data we collect is not necessarily used in automatic decision making. In case our client uses automated decision making, you may require human intervention. Please contact the Controller who invited you to complete an Assessment.
For our European customers, we want to explain how we handle privacy and protection of your data at Interviewer.AI (INTERVIEWER.AI PTE. LTD. incorporated in Singapore with Unique Entity Number UEN 201837827Z – “Interviewer.AI”, “we”, “us” or“our”) when you visit our website at https://interviewer.ai/ or you use our services.
WE COLLECT, USE, TRANSFER OR FORWARD PERSONAL DATA IN COMPLIANCE WITH THE PRIVACY PROTECTION LAWS OF THE FEDERAL REPUBLIC OF GERMANY AS WELL AS WITH THE PRIVACY REGULATIONS OF THE EUROPEAN UNION.
I. Who is responsible for data processing and who can you contact?
As part of our provision of the Interviewer.AI SaaS to you and from our interactions with you, Interviewer.AI needs to collect Personal Data either as controller or as processor on behalf of an employer.
If you visit our website at Interviewer.AI (https://interviewer.ai/) we process personal data as controller. Please ask us if you would like information about the Personal Data we store. We will gladly provide this for you for free as quickly as possible. We can also send this information to you electronically over email. You can contact our data protection officer at:
Data Protection Officer
II. Which data are being processed and what are the sources of these data?
III. For what purpose and on what legal basis are the data processed?
We process personal data in order to be able to provide our services and in order to receive and reply your requests. We process personal data in accordance with the following data protection-related provisions:
We process data according to Art. 6 para 1 a GDPR in order to communicate with you and advert for our services.
If we enter into a contractual relation (including the initiation of contractual relation) the processing of personal data takes place for the provision of our services as cloud software provider to Art. 6 para. 1 b GDPR.
In the event that our company is subject to a legal obligation that requires the processing of personal data, such as for example the fulfillment of tax obligations, the processing of personal data is made pursuant to Art. 6 para. 1 lit. c GDPR.
Finally, data processing activities can be conducted on the basis of Art. 6 para. 1 lit. f GDPR which covers data processing activities which are do not fall under any of the aforementioned legal provisions and which covers data processing which is necessary for the purposes of the legitimate interests pursued by us or a third party and provided that such interests are not overridden by the interests or fundamental rights and freedoms of the data subject.
IV. Server Logfiles
We collect and store information on the basis of Art. 6 para 1 lit. f GDPR about your visits of our website in so-called log-files on our server.
The logfiles contain data that your browser is automatically sending to us, such as:
browser type/ browser version
your operating system
referrer URL (or the website visited previously)
date and time of the server request
amount of transmitted data
your internet service provider
These data will be collected and processed only for the purpose of measuring the statistics of our website performance. These data will not be connected with data from other data sources.
VI. Period of Data Storage
We process and store personal data only for the period, which is required to meet the purpose of processing, or as long and to the extent as statutory laws require us to process and/or store such data. If the purpose of processing does not apply anymore and the applicable statutory retention requirement expires, we will as a matter of routine erase data or restrict the processing of data in accordance with the applicable statutory laws.
VII. Information about the transfer of personal data to a third country
We use various cloud services as part of our service, i.e. US-based providers or providers from other states outside EU/EEA or Singapore who also process personal data on our behalf (e.g. name, e-mail address and possibly others).
We expressly point out that, with regard to the USA, no adequacy decision of the European Commission has been issued so far. We will only transfer personal data to a provider in the USA if this transmission is permitted in accordance with the so-called Privacy Shield Agreement and / or the transmission is legitimized by standard data protection clauses (standard contractual clauses).
The guarantees for privacy shield can be found here:
The standard contract clauses can be found here:
VIII. Is there an automated decision-making process?
IX. Documentation of declared consents
If you have given us a consent under Art. 9 GDPR to anonymize your personal data, you consented to the following:
X I agree that Interviewer.AI anonymizes my personal data in order to be able to process personal data in anonymized form.
You can withdraw a given consent at any time free of charge. A withdrawal can e.g. done by email or by post.
X. Additional information with respect to Video-Recruiting
What is the purpose of the data processing and who is the data controller?
The SaaS has the purpose to provide you an objective personality profile of you by analyzing video and audio recordings of communications based on artificial intelligence technology. Interviewer.AI provides a SaaS on behalf of employers who will be acting as data controller. The SaaS measures facial expressions, voice, and speech.
You can find more detailed information about methodology at: https://interviewer.ai/explainable-ai/
Therefore, you start an asynchronous video interview (a “Video Interview”) via a web application, which may be recorded and stored for the application process.
Which kind of data are processed?
When using the SaaS you may upload and share your own documents (the “User Generated Content”). Your video and audio recordings may include Personal Data, Skills and other information from your resume.
While providing our SaaS we collect and store the following information about your Video Interview:
Details within a Resume
With your consent given according to Art. 9 II a GDPR to the respective employer the Video Recording will be used in order to process data as follows:
Video analysis: Interviewer.AI evaluates your Video Interview recordings using computer vision. .The algorithm will analyse your facial expressions to look for positive emotions or negative emotions. By using the Interviewer.AI SaaS, you expressly agree to the quantification and evaluation of your recorded facial expressions.
Voice analysis: The SaaS records your voice and quantifies voice patterns, e.g. arousal, and valence scores. The quantified voice patterns are evaluated with regard to different effects (e.g. emotions) and enable the Interviewer.AI SaaS to give you feedback on the effects of your voice.
Speech analysis: The SaaS quantifies your voice-to-text, i.e., your spoken words, and transcribes them. Then the spoken words are analyzed with existing NLP libraries (e.g., sentiment). This is done to give feedback about, for instance, people’s clarity of speech, word count, etc.
By using our SaaS, you expressly consent to the processing and storage of this information.
You can withdraw your consent to process these data at any time. You are not obliged to participate in Video Recruiting by law or by contract and you can also proceed in the application process if you decide not to participate.
Where are data stored and who will have access to your personal data?
We will have access to your personal data in our role as data processor for the respective employer who is our customer. Based on our contractual relation to our customers we are obliged to process personal data only for the purpose of the customer. With your consent, we may anonymize personal data and process anonymized data in order to enhance our software and services. In the processing of your personal data we strictly follow the directions of our customers.
Cloud to store data exclusively on servers located in EU for all customers in Europe.
XI. Your Interviewer.AI Account – Information for employers with User Account
In order to activate and/or use some of our SaaS, you will need to create an account (the “Account”). During the process of setting up your account, we will ask you for certain Personal Data such as your
number of positions you usually hire
IP Address; and
Time-stamp of Account registration.
We need this information to allow you to activate, manage or use your Interviewer.AI products and services. We may associate your email address and other Personal Data (such as name, telephone number and address) with your Account and access to our products or services.
For further information, please see the User Experience and Statistics section below.
Device-related information: In addition, Interviewer.AI SaaS collects device-related information, such as model information of the hardware you are using, device identifiers, or the version of your operating system. Interviewer.AI may link this information to your user profile.
Log data: When you use our SaaS, we may collect and store certain information in serverlogs. This may include details about your behavior patterns when using the SaaS, such as the average length of your records, information about device features and events such as crashes, system activity, hardware configurations, browser variant and language, time of your request, referral URLs, and cookies.
Location-related information: When you use the SaaS, we may collect and process information about your location, such as IP addresses or WLAN access points. This information is used exclusively to personalize our services (e.g. automatic recognition of your native language) and to improve our services.
Local storage: The SaaS partly stores data locally on your device (e.g. in the web memory of your browser), e.g. to provide real-time feedback on your communication behavior. This data is usually deleted automatically by your device.
XII. Third Party Technology
Google or LinkedIn Sign-In
For access to our SaaS platform (for example, the login via https://dashboard.interviewer.ai/ we may offer a login in the future via Google or LinkedIn.
You can visit most areas of the Interviewer.AI website without disclosing any Personal Data. Interviewer.AI only logs the domain name, IP address and browser type of our website visitors via our webserver log les and analytics tools at irregular intervals. We use this information to log global access to our website. For our SaaS we will ask that you provide sign-up an Account at Interviewer.AI – see above “Account”. In some cases, you will be unable to complete a particular step in the process if you do not want to provide the information requested. For example, we will ask for Personal Data in the following instances: If you use our online technical support or ask questions about our products and services using the contact form or the contact options on our website, we will ask you to give us Personal Data required for processing the support request. This can include your email address, name and address, as well as information about your computer hardware and software and the type of problem you have. If you have requested a test license on our website, in order to activate such license, you may have to provide Personal Data, such as an email address. If you request a service from us via our website. If you participate in a survey on our website. If you subscribe to a newsletter. If you signed up for a newsletter and no longer want to receive it, you can unsubscribe at any time by using the unsubscribe option provided in the email or by sending us an email using the contact information provided below.
User Experience and Statistics
We use our own technology (including soft authentication systems, storage and messaging engines, databases and big data repositories) to perform statistical evaluations using pseudonymized user profiles. We do this to optimize your experience with our products and provide relevant content and advertisements.
We also use the information we collect to offer you content, search results and advertisements that will be of most interest to you. We believe more relevant advertising provides a better Internet experience. This is also how we support our business while still providing certain products or services to you free of charge. As part of this process, we may collect information about how you use and interact with the advertisements that we offer. We may also use information about how you use our products and services across various Devices. Based on this Device-specific information (for example, the hardware model, operating system, version, device, mobile network information including your phone number)and the unique application number assigned to some of our products and services, we may be able to compile a personal pro le about you. When you log in and access your Account or our products, we may automatically collect and store certain information. For example, details of how you use our products, what kind of search queries you conduct, where your computer is routing from, your browser type and version, and Cookies that may identify your browser and/or Account.
ensures that your IP address cannot be traced back to you. Google will use this information to evaluate your use of the website in order to compile reports about website activities for Interviewer.AI and provide additional services associated with website and Internet usage. Google can transfer this information to third parties, where appropriate, if legally mandated or if Google contracts with third parties to process such data. Google will not associate your IP address with other Google data. By using our website, you expressly consent to Google’s collection and storage of your data in the manner and for the purposes described above. You also have the option to prevent Google from
acquiring and processing data generated by Cookies and data related to your use of our website (including your IP address) by downloading and installing a Google-provided browser plugin. More information about Google Analytics can be found here(https://www.google.com/analytics/learn/privacy.html (https://www.google.com/analytics/learn/privacy.html)).
We use the “LinkedIn pixel” from LinkedIn Ireland. This allows users’ behaviour to be tracked after they have seen or clicked on a LinkedIn ad. This process is used to evaluate the effectiveness of LinkedIn advertisements for statistical and market research purposes and can help to optimise advertising measures. The data collected is anonymous to us, so it does not give us any indication of the identity of the users.
XIII. Rights of Data Subjects
According to Art. 15 GDPR you have the right to obtain from the data controller free information on request about the personal data stored about you as well as the purpose of the data processing. Please take note that the respective employer is the data controller of the data processed during an Video Recruiting process. According to articles 16, 17 and 18 GDPR you also have the right to correct incorrect data and block and delete your personal data. Moreover according to Art. 20 GDPR, you have the right to receive the personal data concerning you which you provided to us, in a structured, commonly used and machine-readable format and the right to transmit those data to another controller without hindrance from our part. According to Art. 21 (1) GDPR, you also have the right to object, on the basis of your particular situation, at any time to processing your personal data as far as it is based on Art. 6 (1) e) or f) GDPR. We will comply with the aforementioned requests if and to the extent such compliance is required by the applicable statutory laws. Requests for access to and rectification or erasure of personal data or restriction of processing may be directed to the email or post address stated in our website’s imprint. Each data subject has the right to lodge a complaint with a supervisory authority of the alleged infringement if the data subject
considers that the processing of personal data relating to him or her infringes the GDPR.
1. Binding Agreement
In this Agreement, the following definitions apply:
“Candidate” means a user who creates a Candidate Profile for accessing and using the Platform to search for employment opportunities or to participate in an application for employment with an Employer.
“Candidate Profile” means a profile created by a Candidate that may include personal details, resume, photo, video, skills, and professional interests.
“Employer” means a user who is accessing or using the Platform for any reason related to the purpose of seeking, screening or assessing candidates for employment.
“Intellectual Property Rights” means all patents, trade names, trade marks, service marks, logos, design rights, copyrights, trade secrets, database rights, rights in technology, knowhow, or other intellectual property rights (whether registered or unregistered) that are protected under any applicable law, and all applications, renewals and extensions of the same.
“Personal Data” means data, whether true or not, about an individual who can be identified (a) from that data; or (b) from that data and other information to which we have or are likely to have access.
“Platform” means the Interviewer.AI platform and any service or feature provided thereon by Interviewer.AI or its affiliates or agents, whether directly or indirectly, including through application programming interface (API) integration and/or hyperlinks.
“SIAC” has the meaning ascribed to it in Clause 16.1.
“SIMC” has the meaning ascribed to it in Clause 16.5.
“User Content” means all information, including but not limited to data, text, videos, photographs, graphics, advertisements, messages, music, or other materials submitted, posted, displayed or otherwise provided by users on or through the Platform, and includes job postings by Employers and Candidate Profiles.