In the world of modern businesses, Human Resources departments are essential for success. As companies strive to stay efficient and effective, HR departments are using technology to manage and support their employees from recruitment all the way through to retirement. With the help of new HR technologies, businesses can now streamline their processes and reduce costs while maximizing employee satisfaction. This article will explore how companies use human resources technology to find, hire, train, and retain talented employees in order to create a successful work environment.

Today’s technology-driven world has caused a shift in the way companies manage their Human Resources (HR) departments. With the introduction of HR technology, companies can now quickly and easily source new employees, hire them, and provide them with the necessary training and support to be successful in their new roles.

HR tech is being more widely used recently, and new technology companies are being formed every year.  When pitching, they sound extremely promising and sound like they have the best solution in the market.  However, there are definitely cases where promises have gone undelivered and the technology wasn’t worth the price.

When the HR team is large, many of these problems can be sorted out after the purchase, but when the HR team consists of a single person, it’s difficult to have your concerns addressed when the tech company may be helping larger clients at the same time.  Smaller companies are disadvantaged and they might have already gone through months of implementation before finally getting their vision for the platform heard.  This is costly, unproductive, and causes intense frustration on both sides.

Communication

Remember that once you decide to implement a technology, who you’re interacting with is not the sales team.  No matter how great of a pitch the sales team gives you and how well you interact with the people on the team, who you will interact with is the support team who works with you after the onboarding of the tech is finished.  Don’t only speak to the sales team but also spend time communicating with the support team to understand the functionality of the technology better.  At least one HR personnel should understand the technology well to help the rest of the team when problems arise.

Don’t Overpay

HR tech is one of the most important HR decisions to make, but most don’t know how to buy the technology, so they either tell the IT department to buy it for them or pay a consulting firm an expensive fee to help you decide on what tech to buy.  The IT department doesn’t know HR, talent acquisition, employee benefits, etc. and won’t choose the HR tech the company needs.  The consulting firm has vendors of its own that they need to maintain relationships with, so more often than not, they will recommend you to buy one of these vendors they are in contact with.

Follow the steps below to buy the HR tech that works best for you:

• Figure out what your company is truly lacking and don’t just aim to upgrade all your HR tech.  The key is to understand the technology as it relates to your company’s urgency.  What can’t your current tech do that the HR department truly needs it to do?

• Research, research, research.  Find out which company has the best technology in the market.  You will probably have a lot of demos to attend since there will be dozens of vendors who sell the same solution.  You can also go to HR conferences to learn what companies are on the market.  Know your options so that you don’t settle for whatever the sales teams sell you.  You might be missing out on the best choice.

• Talk with people who are going through implementation and people who went through the implementation process with this technology.  You want to know what the process will be like if you decide to use this technology and you want to learn from other people’s experiences.  It’s best to also talk with users who have left the technology in the past year to understand what could go wrong with the implementation.  It’s very sketchy if the company refuses to provide you with these references.

• Find out what other companies are paying for the same technology you plan to use.  Don’t be blinded by the vendor’s sweet talk and pay more than you need to.  Know the range of the price of the technology so that you can negotiate with the vendor for the best price.

HR technology can be a powerful tool for any business of any size. It can help improve processes and increase productivity, but it also takes time and effort to implement properly. Companies should take their time researching the best HR tech solutions for their business needs, asking questions to vendors before committing to anything and staying up to date with new technology trends. With the right combination of planning, research and commitment, any business can leverage HR technology to achieve success in the future.

HR technology is constantly evolving and improving, with new features being added all the time. Businesses should take advantage of this wave of innovation and use HR technology to create a better working environment for their employees.

Interviewer.AI is a technology platform purposely built to support Recruiters and HR teams in finding top talent for their companies. Interviewer.AI is a state-of-the-art video recruiting software that uses AI (Artificial Intelligence) to screen in advance and shortlist the candidates that meet the criteria set. HR teams use the software to make the recruitment process more efficient and shorten the hiring cycle.  Learn more about how Interviewer.AI can help your business.

Increase your hiring team’s efficiency using a combination of resume scoring, skill assessment, and asynchronous video interviews. 

Hannah Ng is from Boston College studying Finance and Business Analytics.  She is currently an intern for Interviewer.AI.

Besides work, she is also very interested in hair styling and is responsible for her family’s hairstyles as a hobby.