Technical Requirements
This covers technical requirements needed to use the platform smoothly, including device setup, browser compatibility, and internet speed.
Written by Alex Harper
Updated
What are the minimum device requirements?
- Laptop or desktop with webcam & microphone
- Stable internet connection (5 Mbps or higher)
- Latest version of Google Chrome or Microsoft Edge
Can I use the platform on mobile?
Yes, but for the best experience, we recommend using a desktop or laptop.
My camera/microphone is not working. What should I do?
- Check that your browser has permission to use your camera and microphone
- Close other apps that may be using your camera (Zoom, Teams, etc.)
- Refresh the page and try again
My interview froze or didn’t submit. What’s the fix?
- Check your internet connection for stability
- Retry using Google Chrome or Microsoft Edge
- If the issue continues, contact support@interviewer.ai with details of your device, browser, and error message