How Are Interview Credits Consumed on Interviewer.AI?

When you invite a candidate to complete an AI interview, one credit is consumed from your account. This applies whether the candidate applies directly or is manually added.

Good to Know:

You won’t lose a credit if the candidate doesn’t complete the interview, but if they start the interview and leave it mid-way, then the credit is consumed.

Here’s how it works:

🔁 Credit Refunds

1. Manual Refund

If a candidate hasn’t submitted their responses, you can delete them manually from your dashboard. This action will immediately restore the credit to your account.

2. Automatic Refund

If a candidate doesn’t complete the interview within 30 days of being invited, the system will automatically expire the invitation and return the credit to your account—no action needed.

📌 Tip:

You can always view your credit balance and plan details by visiting your Billing & Plan Settings.

Still have questions? Reach out via the in-app chat or email us at support@interviewer.ai. We're happy to help!