Why Did My Payment Fail?
If your payment couldn't be processed, don't worry—it's usually easy to resolve.
Written by Anna Johnson
Updated
Common reasons include:
- Your card has expired.
- Insufficient funds.
- Your bank declined the transaction.
- Your billing information doesn't match your card.
- Your bank blocked the payment for security reasons.
What should I do?
- Check your card details.
- Try another payment method.
- Contact your bank if the payment was declined.
- Retry your payment from https://dashboard.interviewer.ai/settings/billing/plan
If you're still having trouble, contact our support team and we'll be happy to assist. If you have any billing questions, contact us at support@interviewer.ai.